Privacy policy

Privacy Policy

Overview
This Privacy Policy explains how we collect, use, and share personal information when you visit our website, make a purchase, contact us, or otherwise use our services.

Information We Collect
Depending on how you use our store, we may collect information including:

  • name
  • billing address
  • shipping address
  • email address
  • telephone number
  • order information
  • payment-related information
  • IP address
  • browser and device information
  • website usage information
  • customer service communications

Payments
Payments are processed through Shopify and/or approved third-party payment providers.

We do not necessarily store complete payment card information directly on our own systems. Payment information may be handled by the relevant payment provider according to its own privacy and security practices.

How We Use Personal Information
We may use personal information to:

  • process and fulfill orders
  • arrange shipping
  • provide customer service
  • communicate about orders
  • process returns and refunds
  • prevent fraud and abuse
  • improve our website and services
  • comply with legal obligations
  • operate analytics and website functionality

Sharing of Information
We may share information where reasonably necessary with service providers involved in operating the store, including Shopify, payment processors, shipping and logistics providers, analytics providers, customer support providers, and technology service providers.

We may also disclose information where required by law or where reasonably necessary to protect our legal rights.

Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage, support analytics, and improve user experience.

Some third-party services used by the store may also place cookies or similar technologies.

Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as order fulfillment, customer support, accounting, fraud prevention, and legal compliance.

International Processing
Because our store operates internationally, personal information may be processed or transferred across national borders by Shopify, payment providers, logistics providers, and other service providers.

Your Rights
Depending on where you live, you may have rights regarding your personal information, including rights to request access, correction, deletion, or other actions permitted by applicable law.

To make a privacy-related request, please contact us through our Contact page or published customer service email.

Security
We take reasonable measures to protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of third-party websites.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The current version will be published on this website.

Contact
For privacy-related questions or requests, please contact us through our Contact page or published customer service email.