Shipping policy
Shipping Policy
Shipping Origin
Orders are shipped from China.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays may be processed on the next business day.
United States Shipping Rates
For orders shipped to the United States:
- Standard Shipping: USD $4.99 for orders under USD $50
- Free Shipping: Available on orders of USD $50 or more
Estimated Delivery Time
Estimated delivery time to the United States is typically 7–15 business days after dispatch.
Delivery times are estimates only and are not guaranteed. Delays may occur due to customs clearance, local carrier processing, weather, holidays, peak shipping periods, or other circumstances outside our reasonable control.
Tracking
Tracking information will be provided where supported by the shipping service used for your order.
Shipping Carriers
We may use different international shipping providers depending on destination, package characteristics, service availability, and operational conditions. We do not guarantee the use of a specific carrier.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Unless otherwise stated at checkout, any such charges are the responsibility of the recipient.
Delayed or Lost Packages
If your order appears significantly delayed or tracking information has not updated for an extended period, please contact us with your order number. We will review the shipment and assist where reasonably possible.
Contact
For shipping-related questions, please contact us through our Contact page or published customer service email.